Competition Committee probes complaints against developers

Tashkent, Uzbekistan (UzDaily.com) — Uzbekistan’s Competition Committee is analyzing the activities of construction companies amid a growing number of complaints from citizens. Particular attention is being paid to cases related to GOLDEN HOUSE PROPERTY GROUP LLC.

According to the agency, a total of 74 complaints were filed against the company in 2025–2026. Following the Committee’s intervention, 54 of them were resolved positively — either through agreements between the developer and consumers or via pre-trial mediation.

As a result, recalculations totaling 1 billion 128 million 669 thousand soums were made in favor of citizens.

In 2025 alone, 40 citizens submitted complaints regarding the developer’s activities. Of these, 35 cases, or 87%, were resolved: in 31 instances, the parties reached agreements, while in four cases financial recalculations were made totaling 1,128,669,635 soums.

In the first quarter of 2026, an additional 34 complaints were recorded. Of these, 19, or 56%, were resolved in favor of the applicants. Five cases led to formal proceedings in accordance with established procedures, while inspections were initiated in another ten cases with notification of the relevant authorities.

The Committee also noted that social media platforms frequently discuss the increasing number of complaints both about the company in question and the construction sector as a whole.

In this regard, the agency called on developers to set realistic construction completion deadlines when signing contracts with citizens, based on actual capabilities, and not to restrict consumer rights established by law.

The Committee recalled that under Article 65 of the Constitution of Uzbekistan, the state guarantees freedom of entrepreneurial activity while ensuring the priority of consumer rights.

According to official statistics, the number of complaints submitted to the Committee has been steadily increasing: from around 19,000 in 2023 to more than 28,000 in 2024, and nearly 54,000 in 2025.

The agency noted that this trend indicates incomplete compliance with legal requirements by certain business entities and points to systemic issues in the provision of goods and services.