Central Bank Introduces Checklists to Inform Citizens About Credit Risks

Tashkent, Uzbekistan (UzDaily.com) — On 28 October 2025, the Board of the Central Bank adopted a resolution amending the “Regulations on Minimum Requirements for Commercial Banks in Interacting with Consumers of Banking Services,” registered with the Ministry of Justice under No. 3030-11.

The new regulations introduce a set of measures aimed at increasing transparency, accountability, and protection of clients’ rights.

A key innovation is the introduction of a standard checklist that banks must provide to individual borrowers. This checklist contains information on potential risks associated with credit obligations. It is designed to ensure that citizens clearly understand loan terms and possible consequences of non-repayment, promoting more responsible financial decision-making.

Banks are also required to have internal procedures for modifying the terms of existing credit agreements for clients facing financial difficulties and unable to make timely payments. These procedures must be communicated to customers, supporting debt restructuring and improving transparency in bank–borrower interactions.

The amendments further limit unfair practices. Banks are prohibited from offering loans exceeding the amount specified by the client in the application, preventing over-indebtedness. They may not recover debt from social benefits or government payments, nor demand early repayment before the contractually agreed date. These measures protect vulnerable social groups and enhance bank accountability.

Additionally, banks are forbidden from pre-filling any fields or indicators expressing the client’s consent when arranging financial services, including loan parameters. This ensures freedom of choice, eliminates undue pressure, and enhances transparency of financial products.

Commercial banks must also provide clients with complete and standardized information about the deposit insurance system, including types and amounts of insured deposits and procedures for compensation. This is aimed at increasing financial literacy and strengthening trust in the banking sector.

The amendments will take effect on 29 January 2026.