An online telegram bot created to receive an answer from specialists
03/04/2020 21:50
An online telegram bot created to receive an answer from specialists
03/04/2020 21:50
Tashkent, Uzbekistan (UzDaily.com) - The Ministry of Health, in cooperation with the Unified Integrator UZINFOCOM, launched the official telegram bot consultant Coronavirusyordam in order to efficiently and correctly organize propaganda among the population in the current epidemiological situation in order to fully and reliably answer all citizens’ questions about coronavirus infections. This was reported by the public relations department of the Ministry of Health.
The Ministry of Health launched a Call Center with a single short number 1003 to provide objective and reliable information on measures taken in the country to prevent the spread of coronavirus infection and to receive answers to questions from specialists by the population. Through this short number, citizens today receive answers to their questions from qualified medical professionals.
So that citizens do not wait long for answers to calls when contacting the Call center, another convenience was created on the official website of the Ministry of Health on COVID-19. That is, the site has a set of frequently asked questions, the answers to which are placed in a convenient form. To do this, just click on the "Start" button under the text "Get answers to questions that interest you on COVID-19" on the main page of the site. Among the questions broken down into categories, you can find those that interest you.
If citizens cannot find answers to their questions here, they can go to the telegram bot by clicking the "Online Consultant" button opposite the text "If you cannot find answers to your questions, contact the operator." You can also enter the bot using the telegram search.
This telegram bot contains a set of frequently asked questions and the answers prepared by qualified specialists for the categories. In addition, citizens can correspond with operators, send them questions and receive answers from them. Operators of the online counseling module work 24/7. A team of 85 experienced doctors, professors and teachers around the clock answers all questions of the population. Chat bot chat rooms are available in Uzbek and Russian.
Also, on the official website of the Ministry of Health for COVID-19 (http://coronavirus.uz), an opportunity was created for passing a preliminary test for coronavirus infection. To do this, click on the red button "Preliminary tests to determine COVID-19" in the right corner of the site and answer the questions. Test questions are formulated by qualified virologists.
In this regard, the Ministry of Health recommends that citizens for accurate and complete information contact the Call Center with the short number 1003 and use the official website on COVID-19, the online telegram bot “coronavirusyordam”.
The Ministry of Health is working hard to ensure that every appeal from citizens is not answered, to provide them with reliable information.
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